Welcome to our Grand Opening!
Welcome to our Grand Opening!
If you cannot find an answer to your question, please reach out here.
Side Quest Society sells a huge variety of collections, as well as the individual product catalogs from BeSpelled by Fae and BattleSwapp Designs. Most of the items we offer are handmade, though occasionally (and very limited) we may offer a non-handmade items as part of a theme collection.
Not currently. Both owners and all partners operate individual businesses, at separate locations. We have plans to participate in events, that will always be announced here and on our socials.
We ship everything via USPS. All orders are hand delivered to, and shipped from, a main Salt Lake county, Utah post office location.
Collections: Many collections are ready to be shipped. You will receive an email confirmation of your order immediately after it's placed, with a follow-up once it's shipped, typically within 48 hours.
If your order contains any custom or "made to order" items, it can take an additional 3 business days for your order to be prepared. All items in one order will be shipped together to keeping shipping costs low. This applies even if you order something from SQS, BattleSwapp and BeSpelled separately.
We have a very broad definition for this term! Our partners are makers and creators. You will find sublimated items, and simple charm jewelry, to things made from scratch. We consider all of these handmade. This perspective allows us to be more inclusive in our approach with our offerings and other creatives. We are able to include Authors, digital designers, print-on demand, even food, making our collections are unlike anything you will find elsewhere.
We focus on the creative aspect, because someone had to type it up first! Camden Park Press is our partner in publishing! They are a small independent publisher, showcasing many authors and a large range of genres. We stive to include their books in our collections frequently. All books are professionally printed and bound.
Not at all. Most of our partners are local to Salt Lake, Utah and the surrounding areas. Very little of what we will include will not be handmade.
Our partners are all listed on our About page. Additionally, many of our partners are also Featured Vendors with our Handcrafted Haven group on FB! Come join!
SQS has several sublimation partners, including one of our owners. We have strict quality standards, as with all of the items we offer.
Yes! BattleSwapp designs offers customization of multiple items. Click here to inquire.
Short answer, it varies. All BeSpelled body products include a POA (product after opening) guide on each package. As a general guideline, our POAs range from 9 to 12 months, or up to 24 months for lip products. Some key things to keep in mind:
Our products are made of natural ingredients, without the use of any carbomers (polymers), and may change consistency when exposed to temps above or below room temperature, such as during shipping or when stored in a warm or cold environment. It is normal that a cream or lip balm may be softer or harder, depending on temperature where they are stored.
If a product has softened too much, it can be placed in the fridge for 10- 15 minutes to re-solidify. If a product has hardened too much, move it to room where the temperature is more consistent. (65-70 degrees ambient temp is most ideal).
Many of our creams and lip products contain Cocoa butter, which can recrystallize after melting and re-solidifying giving products a grainy, or even lumpy, texture.
It is a normal occurrence under temp change conditions, and the products are still safe to use, as long as there are no signs of rancidity (increased stickiness, altered color, or smelling "off").
You can help avoid this by keeping your products somewhere with a consistent
temperature.
While we use food grade natural "flavor oils" in our lip products, the term is quite misleading. These types of "flavorings" don't really have any flavor without the inclusion of sugar, which is not part of any of our formulations. When added to lip products, sweeteners tend to encourage people to lick their lips, which actually causes lips to be more dried out - the exact opposite of what our products aim to do. So, no sugar in our lip products, and that means no real taste.
Our ingredients vary from product to product, and are listed on each individual product page. We are working on a list of all products and known properties directly on the BeSpelledbyfaecom website, here.
While several ingredients in our products are commonly known to have UV protection properties, we do not include any SPF specific ingredients. SPF products are regulated under the FDA as "drugs" , and as the FDA does not recognize the properties of natural ingredients, we do not make any such claims for our products.
Probably. There is no way for us to eliminate every allergen for every person, nor are we able to guarantee that the ingredients we use have not come into contact with any allergens while being processed by us or our suppliers. Further, because some ingredients may be considered proprietary to the supplier (flavorings or fragrance oils) we are unable to get a complete breakdown of ingredients for each, only what a supplier can certify is not included. This disclaimer also encompasses any peanut, dairy, gluten and egg products; while we don’t specifically add any of these ingredients to our formulas, some of our ingredients may have come into contact with these allergens while being processed by one of our suppliers.
We offer detailed ingredient information to ensure consumers are as informed as possible of potential allergens in our products. Each product page contains a detailed listing of ingredients for that specific product, including the essential oil blends in our beard oils.
Fragrances (perfumes) are an exception. Our perfume blends are considered proprietary, and specific fragrance components are not included in product listings. However, if you are concerned about the inclusion of a specific ingredient, you may email us at info@bespelledbyfae.com and we will tell you if any of our formulas contain that ingredient whenever possible.
While we understand dealing with allergies can be difficult (our owner is allergic to pineapple!) we are not able to alter any formulation to remove an ingredient or swap one ingredient for another. We do offer multiple lip products with various formulas.
If you have a sensitivity we recommend caution, particularly around flavorings. For anyone with severe allergies, or anyone with doubts, we recommend not using our products.
Most of our products are anhydrous, meaning they don't contain water. Formulas that contain only oils, butters and waxes do not require preservatives. Vitamin E is added as a natural antioxidant. Perfumes are alcohol or oil based and do not require preservation.
There are a couple exceptions. Our face cream and aftershave are both hydrous compounds, meaning they may contain water, and therefore a preservative is added.
BeSpelled does offer a few custom options. Click here to inquire.
Reach out using the form below and we will get back to you, typically within 48 hours.
Side Quest Society
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