Privacy Policy

Last updated July 17, 2025 

This Privacy Notice for Side Quest Society SOS) ("we," "us," or "our"), describes now and why we might access, collect store, use and/or share ("process") your personal information when you use our services ("Services"), including when you: 

• Visit our website at https://sidesquestsociety.com or any website of ours that links to this Privacy Notice 
• Engage with us in other related ways, including any sales, marketing, or events

1. Data We Collect

a. Information You Provide Directly: We collect personal data when a customer makes a purchase, uses our services, creates an account, or contacts us. Examples of personal data we may collect include your name, email address, phone number, billing address, shipping address, and payment method. When you make a purchase, payment Information (such as card numbers, expiration dates, and security codes) is securely collected and processed by our third-party payment processor. We receive limited information from them, (confirmation of payment, last four digits of your card) to complete your order. 

b. Information Collected Automatically: Our website host (GoDaddy) automatically collects certain information about your device and how you interact with our website. This includes your IP address, device ID, information on websites you visit, and other similar information. This data helps us understand how our website is used. See their privacy policy here: https://www.godaddy.com/agreements/privacy

2. How We Use Your Information: We use the information we collect to operate our business and improve our services. We do not provide any financial incentives for providing personal data to us. Examples of use: 

• To Process and Fulfill Your Orders
• To Communicate with You about your order and customer service inquiries 
• To Operate, Maintain, and Improve Our Website including traffic measurements
• For Marketing Communications (Optional): Opt-in in require. You can unsubscribe from these communications at any time.
• For Security and Fraud Prevention

3. How We Share Your Information: We do not sell, lease, rent, or transfer personal data to third parties for monetary or other consideration. We may share your information with third parties only in the following limited circumstances and for the purposes described in this Privacy Policy:

• With Our Website Host/ E-commerce Platform Provider/Payment Processor: They act as our service provider in managing this data on our behalf. Your information is processed and stored on their secure servers as necessary to operate our website, process transactions, and provide our services to you, subject to their own privacy policy and terms of service. 
• With Member Contributors/Sellers: If your order includes an item shipped directly by a member contributor on our platform, we will share necessary information solely for the purpose of fulfilling your order.
• With Shipping and Fulfillment Partners: shipping carriers and any third-party services we may use.
• With law enforcement in response to valid requests by public authorities, to protect our rights, property, or safety, or the rights, property, or safety of our customers or others.
• In the Event of a Business Transfer: If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be sold or transferred as part of such a transaction as  permitted by law and/or contract.

4. Cookies and Similar Technologies: Our website uses "cookies" (small text files that are placed on your computer or mobile device when you visit a website) and similar tracking technologies. We use cookies for essential website functionality, monitoring performance, to analyze site traffic, and to remember your preferences (items in your shopping cart). You can choose to set your browser to refuse cookies or to indicate when a cookie is being sent. Be aware that some parts of our website may not function properly if you disable all cookies.

5. Data Retention: We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, and to comply with any legal, accounting, or reporting requirements. When personal information is no longer needed for these purposes, we will securely delete or anonymize it. The criteria used to determine our retention periods include:

• If you created an account on our website and it is still open
• If you have recent orders 
• If the data is necessary for legal compliance or other business purposes (tax,dispute resolution, or marketing preferences)

6. Your Data Protection Rights

• You may have the right to request access to the personal information we hold about you.
• You may have the right to request that we correct any inaccurate personal information we hold about you.
• You may have the right to request the deletion of your personal information, subject to certain exceptions.
• The Right to Opt-Out of the Sale or Sharing of Personal Information: We do not sell or share your personal information for cross-context behavioral  advertising. Therefore, an opt-out mechanism for this purpose is not currently required.

To exercise any of these rights, please submit a verifiable request to us using the contact information provided in the "Contact Us" section below. We will respond to your request in accordance with applicable law, including taking reasonable steps to verify your identity before granting access to or making changes to your personal information. We will not discriminate against you for exercising your privacy rights. 

7. Security of Your Data: No method of online transmission or storage is 100% secure and cannot be guaranteed. We always use reasonable measures to protect your data from unauthorized access or disclosure including: 

• Industry Standard Encryption
• Secure Payment Processing
• Limited Access

8. SQS Creative Guild Applicants and Contributors: If you apply to join our creative guild as a contributor, we collect specific personal information that you provide directly through your application and other communications with us.

a. Data we collect: Examples of personal data we may collect include your name, email address, phone number, and address. We may also collect professional and business information, such as the name of your company, the names of other creators within your business, links to business or social media profiles and other details you provide through communications with us. If you are accepted and we purchase items from you, we will collect necessary financial information, such as your bank account details or payment preferences, to process payments to you. 

b. How We Use This Information: We use the information provided to assess your suitability for selling items through our platform, to comply with legal obligations, for fraud prevention and record keeping. For accepted contributors, we use this information to onboard you, manage our relationship as a buyer, and communicate about your items. We use your financial information to process payments for items we purchase from you. 

c. How We Share This Information: Your information is shared internally with staff involved in evaluating applications, managing contributors, and processing payments. Your payment information will be shared with our third-party payment processors and financial institutions to facilitate payments to you. We may share information when required by law (e.g., in response to a court order).

d. Data Retention: We retain application information for a reasonable period to consider your application and for our legitimate business interests, even if you are not selected. For active contributors, we retain your information for the duration of our purchasing relationship and for a period thereafter as required by law (e.g., for accounting records) or for dispute resolution.

9. Children's Privacy: We do not knowingly collect personally identifiable information from children under 18. Contact us at info@sidesquestsociety.com if you believe that your child has provided us with personal information.

10. Links to Other Websites: Our website may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Changes to This Privacy Policy: We may update our Privacy Policy by posting a revised notice on this page, with an update to the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us: If you have any questions about this Privacy Policy, our data practices, or if you would like to exercise any of your data protection rights, contact us.

Email: info@sidesquestsociety.com